FAQs

What do I get?

We’ve designed our packages to include all the digital assets you need to manufacture, promote and sell your new product. See what’s included, or read more about how it works. Please note, we do not sell physical products.

I already have a design. Can you generate all the digital assets for it?

Of course! We specialise in custom industrial design. Contact us to tell us a bit more about your product and we’ll put together a bespoke design package for you.

I’m not sure if I can manufacture the product, what should I do?

Don’t worry. Just get in touch with any questions and we’ll get back to you to discuss the best designs for your manufacturing processes. 

I need extra digital assets or different formats. Can you help me?

Yes, just add any special requirements to the form and we’ll do our best to accommodate them. If any additional requests incur an extra cost, you will be notified on your purchase order and can accept or reject before proceeding to payment.

I’ve confirmed and paid, now what?

Thank you! You’ll receive a confirmation email and we’ll get straight to work generating your product package. Within 7 days, you’ll receive an email with your ZIP folder containing all the digital asset files for you to download.

Can you design a product that’s exclusively for me?

Of course! We know that you may want to offer a product that no one else has. Just let us know what you’re looking for and we can put together a bespoke design package for you. 

Can I buy from anywhere in the world?

Yes! We offer digital packages, which are delivered directly to your email for you to download, no matter where you are located. Secure payment is through Paypal, meaning you can easily pay in any currency and with a range of payment methods.

Do you only offer urban product designs?

For now, yes, our focus is on the urban sector, and specifically cycle parking. However, in the future we are planning to add more designs and categories. We’d love to hear what you’d like to see, and don’t forget that you can stay updated on our new designs and special offers by signing up to our newsletter.

For further information, please see our Terms & Conditions

Sign up to our newsletter

Be the first to find out about our new designs and special offers in our monthly newsletter (you can unsubscribe at any time!)